Finextra: “Real-time personalised experiences: lessons from Silicon Valley”
Banks are now pivoting to optimising the digital experience for their customers. From leveraging omnichannel communication strategies to creating more personalised experiences, the goal is to create the right personal experience, at the right time, in the right channel.
However, Silicon Valley fintech firms and Big Tech giants have been faster to innovate.
Sign up for our upcoming Finextra webinar, held in association with Hazelcast, on Thursday 19 May at 15:00 BST [16:00 CEST / 10:00 EDT], to join our live industry expert panel as they explore how banks can meet customer requirements by also considering diverse strategies such as multi-rail, conversational banking, or microchannels, where each type of interaction is considered.